Shipping & Policies
PROCESSING & DELIVERY TIME:
Due to our vast collections, procurement happens in a few ways as mentioned below. Each product always mentions its own shipping time at the bottom of its listing, so please note that before making an order.
1: Ready to ship items from our warehouse in CA: Processing time is 1-3 business days and First class shipping usually takes 3-7 business days in the USA. Priority shipping is available at checkout. 99% of our collections are ready to ship.
2: Pre-orders of items from our overseas fulfillment center: Processing time is 2-7 business days and shipping is 12-20 business days. You will receive your item in less than 30 days. More often than not, it can be much sooner. If an item is a pre-order, it will say so or it will mention it's shipping time in it's listing.
3. Special Pre-orders - Time is subjected to a longer process appx 2 months. (Collection of bulk orders ----> Bulk Production ---> Arrival of bulk order ----> Shipping out to customers).
4. Personalized / Made to order:
*Birthday Bodysuits / Shirts / Sets / Personalized, monogrammed items:
Processing 7-14 business days, plus 2-7 business days for regular shipping.
At the moment, we have updated to using shipping by weight.
- Any order that weighs less than 1 pound goes via USPS First Class shipping
- Any order that weighs more than 1 pound will go out via USPS Priority shipping.
*During the Holiday period, delays can be expected, please be patient.
- Please note that if you have purchased multiple items, which consist of custom/pre - order and in-stock merchandise, we will ship your complete order once the custom item is ready. If you wish to receive the in-stock item quicker, please note that you will be required to pay a separate shipping fee. Please contact us with this request.
- Also note that FREE Shipping on orders over $75 ONLY applies to orders that are In-stock in our local California warehouse.
*Aria Kids is responsible for your package until it reaches the post office. After it reaches the post office, we are no longer responsible from the packages and no longer in our control. You can always select priority mail during checkout if you would like to receive shipping insurance by USPS. This will protect your package in case of damage or lost during shipping. Aria Kids is not responsible from damaged ,delayed or lost items by USPS. Items damaged, delayed or lost by USPS can't be refunded.
Shipping upgrade available during checkout.
*Priority Mail: 1-3 business days in USA
*Priority Mail Express: 1- 2 days in USA + Saturday delivery (except Holidays) Guaranteed by USPS
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
* First class International - Cheapest and fast option
* Priority International - More expensive but faster option
* Priority Express - Most expensive but fastest option
If you have any additional concerns not found here, feel free to contact us by email at firstname.lastname@example.org.